Since 1997 we have been on a mission to help our clients answer a fundamental question “How do we build an organization that consistently deliver’s something of value to our customers profitably AND have fun doing it?”

Our approach to working with clients is predicated on some core beliefs we consciously hold about people inside organizations, including:

• The current results an organization is getting emerge from the prevailing patterns of behavior by the people inside that organization and everyone inside the organization is responsible for those patterns (good or bad).
• The solutions to any challenge facing the organization lie within the people inside the organization and their ability to recognize the patterns and assumptions they are working under.
• Finally, to steal from Dee Hock (former CEO of VISA), we encourage our clients to remember that, “simple, clear purpose and principles give rise to complex, intelligent behavior. Complex rules and regulations give rise to simple, stupid behavior.”

Given the above, our job then becomes helping our clients see the patterns currently in place and make conscious choices about adopting new patterns or principles for behavior to produce better results

Rich brings over 20 years experience in the consulting and organization development area, and has worked with teams from plant-line to executive levels. After some time with Accenture’s Change Management group, he helped Square D launch their TQM processes and education, and spent some time in Baxter Healthcare’s Leadership Institute helping design and deliver their leadership curriculum. Rich specializes in facilitating change and engaging teams through experiential approaches. He has an M.A. in Training and Development for Business from Ohio State University, and is consultant to faculty at the University of Notre Dame’s College of Business. He is certified in MBTI, TMI, HBDI, CCL’s Benchmark’s and Covey’s 7 Habits of Highly Effective People.

Northeast:
Linda Bodnar
Suzanne G Tice

Midwest:
Debra Loftus
Steve Proudman
Tom Vincere

South:
Carrie Baldwin

West:
Mark Havens
Keith McCandless

Accenture, Alliant Foodservice, AMA, Baxter Healthcare, CBOT, Heller-Financial,
Hill-Rom, Novartis, Osteonics, Quest Diagnostics, Siemens Diagnostics, Square D Company, University Of Notre Dame